4-it-security-flaws-that-will-cost-you-customers 
Win the Customer
FEBRUARY 5, 2016
Information technology exists for the sole purpose of bringing customers and businesses closer together. It facilitates everything from sales to customer support. The problem is that IT flaws can cost you customers. Let’s examine four big IT flaws that can cost your business customers.
Fonolo
APRIL 6, 2020
it’s becoming more and more important for companies to engage with their customers. Whether it’s on social media, chatbot or other AI technology features, it’s important to know what your customers want and use tools that will help you increase your ROI. This cloud-based phone system is pretty easy to use.
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MattsenKumar
SEPTEMBER 27, 2021
A call center is frequently the first point of contact for customers and the most consistent point of contact throughout their interactions with your company. 61% of customers refuse to do business with companies that provide bad customer service. Call center management is essential if you have to avoid slipping into this group.
PeopleMetrics
JANUARY 25, 2018
The controls specified in NIST 800-171 are based on NIST Special Publication 800-53 , Security and Privacy Controls for Federal Information Systems and Organizations. There are 14 families of security requirements outlined in NIST 800-171, comprising 109 individual controls. Photo by Priscilla Du Preez on Unsplash. The families are: 1.
Zendesk
DECEMBER 21, 2021
And when using old help desk platforms, companies often ignore the flaws and limitations. The problems begin when the business expands, and the customer support team can’t keep up. However, relying solely on email affects the quality of customer support because: Emails can get lost in a shared corporate inbox.
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