SugarCRM

JANUARY 27, 2021

After a year of uncertainty for businesses worldwide, SugarPredict offers essential insight into business growth and removes the guesswork from day-to-day activities. This is only the beginning of the ground-breaking advancements we’ll make in 2021 and change the way you do business.

Artificial Intelligence 49

Artificial Intelligence Actionable Insights Innovation AI 49

SugarCRM

APRIL 14, 2022

Clare shares her thoughts on addressing lead and revenue generation: “By marrying artificial intelligence (AI) innovations with customer intent data, organizations can take sales and marketing efforts to the next level and at scale. This marriage of insights creates a powerful data relationship.

Business Growth 48

Business Growth Artificial Intelligence ML CRM 48

Logicalware

MAY 24, 2023

The rise of artificial intelligence Artificial intelligence (AI) has ushered in a new era for contact centres, propelling them into uncharted territory. Intelligent virtual assistants and chatbots have become increasingly prevalent, delivering instant support and swift answers to customer queries.

Artificial Intelligence 52

Artificial Intelligence AI Social Media Innovation 52

MattsenKumar

SEPTEMBER 21, 2023

According to Gartner , the Speech Analytics market has seen an annual growth rate of over 20% in recent years , highlighting its rising importance in the corporate landscape. Decoding Speech Analytics In its essence, Speech Analytics converts customer conversations into actionable insights.

CX 52

CX Non-Profits Sentiment Analysis Artificial Intelligence 52

Helpt

FEBRUARY 14, 2024

Data Processing and Analysis : Utilizing advanced tools to sift through data, identifying patterns, correlations, and insights. Actionable Insights : Transforming data analysis into practical strategies, from marketing campaigns to product development. Market Position : Assess shifts in market share or competitive positioning.

Machine Learning 52

Machine Learning Social Media Data Mining Artificial Intelligence 52

SugarCRM

SEPTEMBER 26, 2023

Modern AI CRM solutions that are elevated with AI capabilities help companies to conduct customer behavior analysis and structure that data into appropriate responses that can automatically execute or propose next-step actions to the consumer of the information, namely your team members.

CRM 26

CRM AI Sentiment Analysis Invoicing 26

Lumoa

JANUARY 24, 2024

In 2024, delivering quality CX is so critical to business success that no Customer Experience Officer (CXO) can afford to overlook it. In fact, a report from 2020 found 95% of senior marketing executives agreed that CX roles were essential for business growth. Large volumes of qualitative data turn into actionable insights.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83