Actionable Insights Business Growth Customer Acquisition Finance 
VOZIQ
AUGUST 13, 2023
Here’s our pick of the quarter; let’s begin with an insightful book that delved deep into customer research. However, in order to win fan customers and increase these numbers, a complete rethinking of customer relationship management and a departure from the customary key performance indicators is necessary.
SurveySensum
MAY 19, 2023
This CX metric has the ability to gauge customer loyalty and predict business growth. Using NPS in banks, it can get to the heart of why customers would or wouldn’t recommend them to others. OR, banks could help customers saving money in low-interest accounts switch to better accounts.
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