Beyond Philosophy
MARCH 3, 2016
BtoB clients frequently ask: “Because of the importance of brand perception and word-of-mouth in BtoC products and services, I understand how customer advocacy can provide highly actionable insights there. But, what about customer advocacy in BtoB products and services? Does it exist?”.
Hodusoft
MARCH 22, 2024
Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024 “Customer experience is one of the two core pillars of customer retention.”
VOZIQ
FEBRUARY 22, 2022
On February 10, Brandon Savage , Head of Solution Enablement at VOZIQ AI, attended Barnes & Buchanan Security Conference held at The Breakers in Palm Beach, Florida. Below are the highlights from Brandon’s presentation: Why retention efforts aren’t delivering value. VOZIQ AI’s holistic customer retention approach.
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