Hodusoft

MARCH 22, 2024

Leading this charge is HoduSoft, a prominent name in unified communication solutions, all set to showcase its HoduCC omnichannel CX solutions at Enterprise Connect 2024, scheduled from March 25 to 28, 2024, at Gaylord Palms, Orlando, Florida.

Omnichannel 52

Omnichannel CX Sentiment Analysis Contact Center 52

Execs In The Know

APRIL 14, 2022

As covered in last week’s keynote-focused blog post , Customer Response Summit (CRS) Clearwater, Florida was a recent wrap (March 28–30, 2022). Key CX Performance Benchmarks: Using Data to Transform Agent Action into Operational ROI.

Real Estate 98

Real Estate VOC Actionable Insights CX 98

Beyond Philosophy

JANUARY 24, 2018

Organizations need to have more actionable insight into what motivates employees. Beyond Philosophy provide consulting, specialised research & training from our Global Headquarters in Tampa, Florida, USA. 4) There is little recognition that employees, like customers, have a defined life cycle. appeared first on.

Customer Loyalty 100

Customer Loyalty Actionable Insights Innovation Customer Satisfaction 100

VOZIQ

FEBRUARY 22, 2022

On February 10, Brandon Savage , Head of Solution Enablement at VOZIQ AI, attended Barnes & Buchanan Security Conference held at The Breakers in Palm Beach, Florida. While retention continues to be their top priority, the efforts are limited due to siloed functions and data and a lack of scalability in actions.

AI 40

AI ML Customer Retention Machine Learning 40

Execs In The Know

APRIL 29, 2022

This makes it important to find a solution that cuts through all this complexity to provide measurable and actionable insights for CX teams. It’s complicated by unnecessary steps and impeded by distractions.

CX 98

CX Actionable Insights Touchpoint Technology 98

C3Centricity

NOVEMBER 20, 2017

. – All consumers of instant coffee powder … or … house owners in Florida who have bought insurance for natural disasters. per 100 gms … or … owners of houses over US$2 million in Florida who have bought insurance for natural disasters. – Consumers of instant coffee powder costing less than US$ 2.50

Start-ups 67

Start-ups Actionable Insights Innovation 67

Beyond Philosophy

MARCH 3, 2016

BtoB clients frequently ask: “Because of the importance of brand perception and word-of-mouth in BtoC products and services, I understand how customer advocacy can provide highly actionable insights there. Beyond Philosophy provide consulting, specialised research & training from our Global Headquarters in Tampa, Florida, USA.

Actionable Insights 60

Actionable Insights Customer Relationship Customer Retention Customer Satisfaction 60