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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Initially, in the late 20 th century, the industry was primarily involved in outsourcing non-core or additional business functions such as customer support and data entry to offshore locations. This event is presenting an excellent platform for the attendees to engage in insightful discussions and cultivate networking opportunities.

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What Is Guided Selling And How Can It Help You Improve CX?

SugarCRM

Fortunately, advancements in technology have come to the aid of organizations in the form of modern sales solutions. But let’s see below how guided selling and technology can bring their fair contribution. According to Gartner , 75% of B2B sales will be managed through AI and ML-driven selling solutions.

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