article thumbnail

Keeping the human touch in an AI-driven future with Amazon Web Services’ Deepam Mishra

Zendesk

At AWS , Mishra serves as senior advisor to AI/ML startups, where he leads several programs related to startup-scaling, generative AI, and joint innovation. Having founded four AI/ML startups, he possesses a deep understanding of not only the genesis of these technologies but also how to implement them.

AI 52
article thumbnail

Trends shaping The Forrester Wave™: Customer Success Platforms report

Totango

The report also explains that advanced technologies, like AI and machine learning, also enhance the efficiency and impact of CS teams by: Extracting actionable insights from customer data to prompt customer-centric business decisions. Deliver in-app guidance and content aimed at prioritizing user adoption.

B2B 92
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 20 Most Popular Customer Centricity Posts of 2020

C3Centricity

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. It depends? I am probably in the third camp.

article thumbnail

Top 20 Most Popular Customer Centricity Articles of 2020

C3Centricity

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. It depends? I am probably in the third camp.

article thumbnail

Machine Learning Development: A Comprehensive Review of Booktest and Testing Tools

Lumoa

Think of this as a casual chat where we unravel the complexities of ML testing, making it digestible for everyone, regardless of their technical background. It’s an innovative approach that’s changing the game in data science and AI development. Because ML systems aren’t just coded; they’re trained.

article thumbnail

Why is the CATI System no more working in 2022: What is the solution?

SurveySensum

As advanced survey methodologies outsmarted the CATI system with innovative technologies, there is no possibility that telephone surveys will ever have a comeback. . Unlike the CATI system, you would not have to wait for months to compile all the information and produce reports and insights.

ML 52
article thumbnail

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023 In the dynamic world of Business Process Outsourcing (BPO), staying up-to-date is essential for success. HoduSoft, an innovative provider of unified communications and BPO solutions, will be one of the prominent participants at this event.