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From Reactive to Proactive: How Organizations are Using AI-Infused CRM to Level-Up CX

SugarCRM

Discover some insights in this article that will help you use AI CRM insights to grow your business and accelerate your CX efforts. One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights.

CRM 26
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10 Things You Can Do to Ensure Your CX Success

SugarCRM

With 87% of leaders tagging customer experience (CX) as the top growth engine for their business, but only a third of them feeling prepared to address it, it seems there is a lot of room for improvement. Bring AI to the Table. Having order and invoice details also helps your users address customer questions quickly.

CX 48
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Looking for Sales Automation? Don’t Skip These 11 Features

SugarCRM

Automated CRM can eliminate manual tasks for sales reps and even prescribe their next move with artificial intelligence. The software uses rules, algorithms, AI, and other digital tools to trigger and automate sales functions, including data entry, document routing, nurture cadences, and so much more. What is Sales Automation?

Sales 26