SugarCRM

SEPTEMBER 26, 2023

Discover some insights in this article that will help you use AI CRM insights to grow your business and accelerate your CX efforts. One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights.

CRM 26

CRM AI Sentiment Analysis Invoicing 26

Zendesk

MARCH 30, 2021

Level AI Agent Assist (Support) empowers your agents, team leads, and training teams with real-time conversation monitoring and assist and real-time knowledge intelligence, so your agents can focus on training for customer service success. Level AI QA Assist (Support) streamlines your QA program with AI-augmented custom scorecards.

Scorecard 98

Scorecard Invoicing Engineering AI 98

Zendesk

AUGUST 30, 2021

Ticketscout (Support) is an AI Search Engine that optimizes your support team’s ability to answer tickets. AI Ticket Tagger by Labelf (Support) enables you to train the best AI language models to tag and categorize your tickets. Ticketscout. Any categorization that you do manually today can be automated with a few clicks.

Invoicing 98

Invoicing AI Start-ups Engineering 98

Zendesk

MAY 3, 2021

Scale the personalized sales experience you deliver with your sales reps by introducing an automated chatbot powered by AI + Natural Language Processing. Integrate the best AI-engines according to your company’s needs. Loops (Support) supercharge your agents with product knowledge to resolve tickets faster.

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E-commerce Invoicing AI Engineering 52

SugarCRM

OCTOBER 15, 2021

With 87% of leaders tagging customer experience (CX) as the top growth engine for their business, but only a third of them feeling prepared to address it, it seems there is a lot of room for improvement. Bring AI to the Table. Having order and invoice details also helps your users address customer questions quickly.

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CX CRM Artificial Intelligence Invoicing 48

Aquire

JANUARY 6, 2022

Acquire features: Conversational AI chatbots Real-time live chat Video chat with customers Secure two-way cobrowsing Self-service knowledge base Collaborative shared inbox for support teams. Like search engines, they continually retain an index of the whole web and categorize material that isn’t in any other database.

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Social Media Invoicing CRM Start-ups 105

SugarCRM

SEPTEMBER 13, 2022

The software uses rules, algorithms, AI, and other digital tools to trigger and automate sales functions, including data entry, document routing, nurture cadences, and so much more. Plus, you can prioritize leads based on AI-predicted conversion scores and set your team up for future success by matching lead profiles to similar accounts.

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