Sprinklr

AUGUST 24, 2021

It is a powerful tactic which, if done well using the right technology, can empower sales teams to leverage social media to grow their networks, raise awareness, find prospective clients, nurture business relationships, and generate business leads. That will go a long way in making the program a favorite with compliance and audit partners.

Social Media 111

Social Media Social Listening CXM Compliance 111

ECXO

APRIL 24, 2024

Trust and Security: Large organizations prioritize security and compliance, areas where SAP, Oracle, and Salesforce have demonstrated competence. As we consider the evolving landscape of technology, one final question remains for our contemplation: Will AI significantly enhance software design and human perception in the future?

CX 105

CX B2B Compliance Sales 105

Sprinklr

SEPTEMBER 20, 2021

What technology enables successful complaints management? Considering the latest technology when designing and improving the Internal Dispute Resolution (IDR) process will help achieve a frictionless experience for your customers. Does it provide auditability for regulatory compliance?

Machine Learning 88

Machine Learning CXM Social Media CRM 88

Sprinklr

AUGUST 6, 2021

Change can be exciting, but it requires vision, tenacity, and the right technology to integrate across the business in order to be successful. It should utilize customizable brief templates, enhanced workflow engines, powerful AI-driven dashboards, and other tools to help you bring your vision to your audience and keep your teams aligned.

CXM 144

CXM Compliance Social Media AI 144

Sprinklr

OCTOBER 20, 2021

But, social suites that combine a strong social media strategy with a unified customer experience management (Unified-CXM) platform can more effectively drive the value of your social engagement to every corner of your enterprise. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Sprinklr

OCTOBER 13, 2021

Without the right technology, this can be daunting and you run the risk of missing valuable opportunities to engage. Governance and workflows: Automation and AI can supercharge your workflow, ensuring that content and messaging stays on-brand and in compliance across geographies. . – Paulina Dudzinska , Co-operators.

Social Media 101

Social Media CXM Social Listening Compliance 101

ECXO

DECEMBER 20, 2023

AI and GenAI are the capital of everything possible In this article I want to take a step back from the glare and wall of noise about personalisation. The answers are rooted in AI-powered customer data platforms (CDPs). An effective personalisation strategy is about more than enabling technology and being data-smart.

Customer Experience 52

Customer Experience B2B AI Machine Learning 52