CommBox

DECEMBER 19, 2023

Especially when it comes to how they plan on leveraging this year’s biggest trend: AI in customer service. Even progressive brands struggle to take their chatbot to the next level with AI In 2023, every brand knows that they can connect their chatbot to a live agent for those tricky or complex conversations that require a human touch.

Customer Service 52

Customer Service AI Omnichannel Invoicing 52

Zendesk

JUNE 29, 2023

Powered by Generative AI, the platform can automate customer experiences with chatbots and voicebots across channels while significantly reducing operational costs. Powered by next-generation AI, Glean understands who you are to deliver answers to your questions or pinpoint the people who can best help. SuperSupport.ai

Invoicing 52

Invoicing AI Legal CRM 52

SugarCRM

MAY 17, 2022

There’s a lot of innovation in the technology world and CRM market. Selecting a CRM is not a simple decision, considering the long lists of add-ons with overlapping values and not knowing which of them you need the most for your company’s success. You can communicate across departments with omnichannel internal communications.

CRM 49

CRM Invoicing Sales Innovation 49

Zendesk

MAY 3, 2021

Scale the personalized sales experience you deliver with your sales reps by introducing an automated chatbot powered by AI + Natural Language Processing. All inbound and outbound call activities are tracked directly in the CRM application. Integrate the best AI-engines according to your company’s needs.

E-commerce 52

E-commerce Invoicing AI Engineering 52

Comm100

FEBRUARY 7, 2018

Additional Considerations for CRM Solutions. Will the vendor support integrations with live chat, social media, and knowledge base solutions to help you create a frictionless omnichannel customer experience? In other words, will this vendor contribute to your omnichannel strategy?). Additional Considerations for CRM Solutions.

Social Media 41

Social Media CRM Invoicing Omnichannel 41

Comm100

FEBRUARY 6, 2018

Business Seeks Industry-Leading CRM. Business on a Budget Seeks Uncomplicated CRM. Business Seeks Industry-Specific CRM. Company with Reliable CRM Seeks Hassle-Free Live Chat Software. Business Seeks Social Media Software with Integrated Social CRM. Company Seeks Omnichannel Customer Support Software.

Social Media 42

Social Media CRM Omnichannel Invoicing 42