SurveySensum

MARCH 3, 2022

If you are looking for a top-notch AI-powered voice of the customer tool, SurveySensum is your right choice. It helps you conduct the research to understand the voice of your customer seamlessly. It measures customer loyalty and sentiments by listening to your customers, understanding their expectations, and closing the loop.

Voice of the Customer 52

Voice of the Customer Sentiment Analysis VOC Close the Loop 52

SurveySensum

FEBRUARY 24, 2022

A customer feedback tool is software built to help you create and distribute customer feedback surveys to gather feedback, analyze insights, and act accordingly. . There are many kinds of customer feedback tools offering multiple features. Go beyond NPS, CSAT, and CES surveys. Best features. Best features.

Customer Feedback 52

Customer Feedback Sentiment Analysis Close the Loop NPS 52

SurveySensum

NOVEMBER 23, 2023

Using this free NPS tool, you can analyze data with real-time , journey-based dashboards, and identify customer issues with a sentiment analysis feature. Best Features SurveySensum offers best-in-class features to conduct efficient NPS surveys. Flexible survey theme and layout customization.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

AUGUST 3, 2023

Real-time feedback analysis gives you instant access to valuable feedback and enables prompt decision-making. For businesses with a global reach, SurveySensum’s multilingual support ensures you can collect feedback from customers worldwide. Best Features: Implement in-app surveys for convenient customer response.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

FEBRUARY 14, 2024

These tools come in all shapes and sizes – from simple survey tools to fancy platforms with features like sentiment analysis and automated reporting. Key Features: Custom Survey Questions: Craft surveys with personalized questions using a library of prompts from 15Five.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

Intercom, Inc.

MAY 22, 2019

While there’s always room for carefully executed customer surveys, companies need to think about creative ways to harvest customer feedback from all types of customer interactions. Salesforce did this not only for their product; their entire revenue model is built around being easy and convenient for the customer.

Voice of the Customer 199

Voice of the Customer Net Promoter Score Machine Learning ML 199

ProProfs

APRIL 5, 2022

AI-powered conversion-boosting technology Starts at $90USD/month. ProProfs Survey Maker. Create a variety of surveys and forms. 100+ survey templates. Add images and videos to surveys. Add scoring & branching to survey questions. Customize surveys with your brand logo and colors Free and paid plans.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52