AI Customer Survey Healthcare Sentiment Analysis 
SurveySensum
AUGUST 9, 2022
In this article, we’ll discuss each of these tools in detail and compare them to understand the best survey tool for the customers’ needs. Some of the notable byproducts of Qualtrics are Customer XM, Employee XM, Brand XM, Design XM, Core XM, and XM Dscvr. 2 – Customization capabilities. SurveySensum.
SurveySensum
APRIL 5, 2022
It is an AI-enabled feedback management platform that helps you gather customer feedback, analyze it, and take action on it to boost your customer satisfaction and loyalty. Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc. AI Sentiment Analysis.
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SurveySensum
OCTOBER 17, 2023
Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. It specializes in customer experience management.
SurveySensum
AUGUST 3, 2023
They guide you on how to leverage the gathered insights to improve your customer experience journey. SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. Real-time feedback analysis gives you instant access to valuable feedback and enables prompt decision-making.
Intercom, Inc.
MAY 22, 2019
While there’s always room for carefully executed customer surveys, companies need to think about creative ways to harvest customer feedback from all types of customer interactions. In the last year, we’ve really invested in machine learning and AI to shift the discussion from “What are my customers saying?”
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