SurveySensum

AUGUST 9, 2022

Some of the notable byproducts of Qualtrics are Customer XM, Employee XM, Brand XM, Design XM, Core XM, and XM Dscvr. The solution works best for industries like Education, Healthcare, Technology, Retail, Financial Services, B2B, Travel, Hospitality, etc. . 2 – Customization capabilities. SurveyMonkey. Qualtrics .

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

SurveySensum

AUGUST 3, 2023

They guide you on how to leverage the gathered insights to improve your customer experience journey. SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. Best Features: Implement in-app surveys for convenient customer response.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. No more manual coding!

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SurveySensum

APRIL 5, 2022

It is an AI-enabled feedback management platform that helps you gather customer feedback, analyze it, and take action on it to boost your customer satisfaction and loyalty. You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. AI Sentiment Analysis. Remember SAP?

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

Intercom, Inc.

MAY 22, 2019

While there’s always room for carefully executed customer surveys, companies need to think about creative ways to harvest customer feedback from all types of customer interactions. All of our machine models are different for SaaS, for eCommerce, for insurance-based healthcare, etc. Deepa: It was chaos!

Voice of the Customer 199

Voice of the Customer Net Promoter Score Machine Learning ML 199