SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. No more manual coding!

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SurveySensum

JANUARY 12, 2024

Using just standardized surveys might cause a gap in businesses like retail or healthcare where personalization is essential. Sentiment analysis techniques and careful attention to language and tone are useful strategies for spotting emotional clues in comments.

Customer Feedback 52

Customer Feedback Customer Journey Map Social Media Sentiment Analysis 52

SurveySensum

AUGUST 3, 2023

SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. Utilize sentiment analysis for deeper insights from customer comments. They guide you on how to leverage the gathered insights to improve your customer experience journey. Specialized in conducting NPS surveys.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

1 to 1

JUNE 10, 2022

We provide free healthcare to our teammates. CS: Let’s talk about Hendrick winning the highest sentiment and visibility score. How did you take a customer insight from a sentiment analysis tool and act on it? BJ: Yeah, we have all kinds of tremendous programs here. We provide scholarship programs.

Manufacturing 26

Manufacturing Sentiment Analysis Touchpoint Start-ups 26

Callminer

NOVEMBER 6, 2019

Data visualization also helps surface other valuable marketing analytics and performance indicators that might be important to your business – customer lifetime value, demand generation, marketing mix efficiency and sentiment analysis.” org; Twitter: @Loyalty360. Visualized data highlights unique opportunities.

Sentiment Analysis 140

Sentiment Analysis Non-Profits Sales Engineering 140

Confirmit

MAY 19, 2019

We help you get beyond simple survey results so you can see the “big picture”, leveraging our platforms artificial intelligence to support human decision making at all levels, across research and feedback including patients, healthcare providers, distributors, and partners.

Sentiment Analysis 40

Sentiment Analysis Artificial Intelligence Healthcare Voice of the Customer 40

Confirmit

MAY 19, 2019

We help you get beyond simple survey results so you can see the “big picture”, leveraging our platforms artificial intelligence to support human decision making at all levels, across research and feedback including patients, healthcare providers, distributors, and partners.

Sentiment Analysis 40

Sentiment Analysis Artificial Intelligence Healthcare Voice of the Customer 40

Intercom, Inc.

MAY 22, 2019

No, but one thing about our approach that’s helpful to know is that there are a lot of out-of-the-box text and sentiment analysis tools available. All of our machine models are different for SaaS, for eCommerce, for insurance-based healthcare, etc. Deepa: It was chaos! This is a wonderful thing.

Voice of the Customer 199

Voice of the Customer Net Promoter Score Machine Learning ML 199

Comm100

DECEMBER 16, 2019

and clearly defines key related terms like decision trees, natural language processing (NLP), machine learning (ML), and sentiment analysis. If you’re lacking ideas of how to take advantage of a chatbot, these slide shares on the top 15 ways to use a chatbot in Healthcare and Banking might help.

Sentiment Analysis 52

Sentiment Analysis ML AI Machine Learning 52