Execs In The Know

FEBRUARY 5, 2024

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

Healthcare 59

Healthcare Sentiment Analysis Artificial Intelligence ML 59

TeamSupport

SEPTEMBER 21, 2018

More companies are incorporating artificial intelligence (AI) into their customer support teams to improve relationships. This is where AI technology using sentiment analysis can help agents determine when to escalate issues and who should handle them. Fortunately, this process doesn’t need to continue in the future.

Sentiment Analysis 74

Sentiment Analysis AI Artificial Intelligence Transportation 74

Aquire

JULY 1, 2021

For example, people can ask a question to a pop-up widget (often looking like a robot with antennas) and artificial intelligence will make sure the conversation sounds and feels natural. Sentiment analysis. But, not all chatbots use artificial intelligence. The technology behind conversational AI.

AI 125

AI Artificial Intelligence Machine Learning ML 125

Ameyo Callversations

AUGUST 24, 2022

With the increasing significance of Artificial Intelligence in customer engagement, more businesses are adopting conversational AI. Sentiment Analysis for Chatbot Behavior. This is where sentiment analysis is crucial to train chatbots with human-like capabilities.

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

Confirmit

MAY 19, 2019

We help you get beyond simple survey results so you can see the “big picture”, leveraging our platforms artificial intelligence to support human decision making at all levels, across research and feedback including patients, healthcare providers, distributors, and partners.

Sentiment Analysis 40

Sentiment Analysis Artificial Intelligence Healthcare Voice of the Customer 40

Confirmit

MAY 19, 2019

We help you get beyond simple survey results so you can see the “big picture”, leveraging our platforms artificial intelligence to support human decision making at all levels, across research and feedback including patients, healthcare providers, distributors, and partners.

Sentiment Analysis 40

Sentiment Analysis Artificial Intelligence Healthcare Voice of the Customer 40

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. Text and Sentiment Analytics. AI Sentiment Analysis. And not just that. How to analyze your open-ended feedback?

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52