Customer Service Life

JUNE 26, 2017

Ruth McCullen and Jeremy Watkin had the pleasure of having Virginia from Kingman Ink draw as we helped contact center leaders tell better stories. I had a fantastic time at the 2017 Contact Center Expo and Conference in Orlando, Florida. This article was originally published on the FCR blog on June 9, 2017.

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Contact Center Artificial Intelligence Entertainment Customer Service 68

VOZIQ

MARCH 19, 2021

Artificial Intelligence for Predictive Customer Retention? This raw intelligence is turned into actionable business prescriptions through VOZIQ’s Operationalization Suite that consists of Contact Center Agent Guidance application and pre-built retention dashboards. VOZIQ Contact: Ganesh Kulkarni.

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52

VOZIQ

MARCH 19, 2021

Artificial Intelligence for Predictive Customer Retention? This raw intelligence is turned into actionable business prescriptions through VOZIQ’s Operationalization Suite that consists of Contact Center Agent Guidance application and pre-built retention dashboards. VOZIQ Contact: Ganesh Kulkarni.

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52