Remove Artificial Intelligence Remove CRM Remove Data Mining Remove Machine Learning
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Avoiding Bot Biases in Customer Experience

Taylor Reach Group

How pervasive is the impending impact of artificial intelligence (AI) on the customer experience (CX)? MGI research found that 45 percent of work activities could be automated using current technologies; 80 percent of that activity is attributable to existing machine-learning capabilities. By: JD Fairweather.

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Mastering Sales ROI in Manufacturing: Navigating Through a Sea of Data with Strategic Analytics and Reporting

SugarCRM

SugarPredict , for example, taps vast external data sources to analyze factors your data doesn’t cover—and makes predictions that enable businesses to make better decisions and focus on the highest priority sales activities. Data Mining : Data mining is the process of taking large sets of data and finding patterns.