Comm100

SEPTEMBER 28, 2021

Lake Michigan Credit Union – Improving Member Support with Live Chat & Chatbot . Founded in 1933, Lake Michigan Credit Union (LMCU) is one of the largest credit unions in the United States, with more than half a million members. Nate Knox, Applications Support, Lake Michigan Credit Union.

Customer Service 91

Customer Service AI B2C Technology 91

Comm100

FEBRUARY 9, 2021

Back in 2019, Fitbit Health Solutions – the B2B side of the popular fitness tracking watch maker – were in the need of lead generation tool that would make it easier for prospects to connect with them. Lake Michigan Credit Union – Boosting member engagement. Derek Gaucher, Coordinator of IT Solutions at Dawson College.

Sales 59

Sales Social Media Manufacturing Customer Satisfaction 59

Comm100

NOVEMBER 13, 2022

To deliver on these expectations, Lake Michigan Credit Union implemented Comm100 Live Chat in 2015, and Comm100 Chatbot soon after. Read the full story: Lake Michigan Credit Union scales better member engagement with Comm100 Live Chat & AI Chatbot. She specializes in B2B messaging, branding and soccer trivia.

AI 52

AI Healthcare Start-ups Machine Learning 52