TeamSupport

OCTOBER 8, 2020

In November of this year, CIO Review will feature TeamSupport as a Top 20 CRM Solution. TeamSupport maintains our diligence when it comes to taking a holistic view of the customer, with every one of our product, support, and success team members understanding the product and having the same dedication to serving our customers.

Customer Relationship 59

Customer Relationship B2C B2B Innovation 59

VOZIQ

APRIL 14, 2023

Customer relationship dynamics have been changing drastically over the past years. With customer expectations rising dramatically and businesses implementing a personal and far more attentive approach than before, CRM has now become a crucial element of customer retention.

Customer Service 40

Customer Service Entertainment B2C CRM 40

VOZIQ

APRIL 14, 2023

Customer relationship dynamics have been changing drastically over the past years. With customer expectations rising dramatically and businesses implementing a personal and far more attentive approach than before, CRM has now become a crucial element of customer retention.

Customer Service 40

Customer Service Entertainment B2C CRM 40

Zendesk

JUNE 30, 2022

Additionally, investing just 5 percent in customer retention has been shown to boost profits by a minimum of 25 percent. It clearly pays to retain your customers—but how, exactly, do you keep them coming back for more? The key to customer retention and lifetime value is after-sales service. Deepen brand loyalty.

Sales 98

Sales Non-Profits Customer Retention Social Media 98

Fonolo

MAY 10, 2018

This San Francisco-based company innovating in the field of messaging products (highly useful tools for those in sales, marketing, and customer support) hosts an incredibly valuable and engaging blog with content related to sales, product management, and customer support, direct from the minds of innovative industry experts.

Customer Experience 113

Customer Experience Contact Center Innovation Omnichannel 113

Zendesk

FEBRUARY 7, 2024

One thing’s for sure: Win-back campaigns are a proven strategy to reactivate a customer relationship. While businesses should prioritize customer retention to catch disengaged customers before they churn, successful win-back campaigns can be an essential safety net to recapture some lost revenue.

E-commerce 52

E-commerce Start-ups Omnichannel CX 52

SugarCRM

SEPTEMBER 3, 2020

Five Ways You Can Drive Revenue From Your CRM. Customer relationships form the heart of every successful business. Companies grow and thrive by developing strong, meaningful relationships with their customers and using that rapport to cut through the noise of an overcrowded, overstimulated market.

CRM 55

CRM Artificial Intelligence Data Entry B2C 55