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Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. However, in artificial intelligence (AI), the feeling is anything but cautious. While the rest of the world was scrambling to course-correct in the wake of the global pandemic, AI was undergoing nothing short of a revolution. Emotion is the Next AI Frontier.

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How CX Helps Deliver Market Success for Manufacturers

SugarCRM

Because of shifting global dynamics, modern manufacturers are being pushed to accelerate their digital transformation initiatives. And the manufacturing industry, just like all other sectors, has pivoted its businesses to ride out the challenging environment.

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CX Helps Deliver Market Success to Manufacturers

SugarCRM

One of the effects of the Covid-19 outbreak has been accelerating manufacturers’ digital transformation initiatives. The manufacturing industry has pivoted its businesses to ride out the challenging environment. The manufacturing industry has pivoted its businesses to ride out the challenging environment.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].