Comm100

APRIL 2, 2024

Customer satisfaction (CSAT) scores are a vital metric for any business trying to track and improve their customer service and support. The scores provide a snapshot of how satisfied your customers are with your products or services, indicating areas of success and those needing improvement.

Customer Satisfaction 89

Customer Satisfaction CRM Actionable Insights Social Media 89

SurveySensum

JULY 11, 2023

But, how can you build and deliver great customer experiences? Make Your Products & Services Easy-Peasy How’d you feel if you use a complicated product? That’s why you must create easy-to-use products and offer convenient services. So, offer easy-to-use and convenient products and services. This is what brands want.

Customer Experience 83

Customer Experience Touchpoint Customer Retention Net Promoter Score 83

ProProfs

MAY 4, 2023

This is according to the 2021 Gallup survey for employee engagement , which also revealed that as many as 14% of the employees actually go out of their way to hurt their organization. In this blog post, we’ll learn about using quizzes to engage employees and boost productivity. Did you know that almost two-thirds of U.S.

Net Promoter Score 52

Net Promoter Score Start-ups Sports Innovation 52

PeopleMetrics

JANUARY 28, 2021

I'm going to be sort of more of the emcee today, and I'll take us through some different key events in PeopleMetrics history. PeopleMetrics Turns 20! 3 Business Lessons from Customer Experience Entrepreneur Sean McDade PhD. Sean McDade: I just want to thank every employee who's ever partnered with me at PeopleMetrics and every client.

CX 62

CX Pharmaceutical Start-ups Text Analytics 62