Understanding Negative NPS Score: Causes, Impact and Solutions
Lumoa
JUNE 14, 2023
You’ve designed your NPS survey and emailed it to all your customers—and the results are in… but not those you were expecting. In this blog post, we’ll answer all these questions and more. QR codes The comeback kid of 2020, QR codes, have impacted many business verticals – including CX.
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