Remove blog tag training-methods
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Tips for using Intercom to help with your Covid-19 response

Intercom, Inc.

You should put all of these questions and their answers together in an article , a blog post or on your website. In most cases Resolution Bot should be trained based on questions you’ve already received, but in new situations that lead to an influx of questions you can easily define example questions for Resolution Bot to answer.

Start-ups 160
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Machine learning isn?t as hard as it looks

Intercom, Inc.

He explains, “You have a problem, you’re trying to solve it, and then you have a system where the performance improves when you give it more training data…The more data you get, the better your estimate.” Or, in Ruby: If @words equaled: ['hello', 'inside', 'intercom', 'readers', 'blog', 'post']. Get all other posts.

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9 Questions to Ask When Designing a Quality Program

Customer Service Life

This article was originally published on the FCR blog on July 25, 2017. These forms might feature a variety of scoring methods and include elements to evaluate the agent’s greeting, closing, communication skills, and the accuracy of the answer provided to the customer. Click here to read the original.

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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) 5) Yes No Live chat, online in-person training, etc.

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B2B: When & Where AI for Customer Experience Fits

InteractionMetrics

The first step in analyzing any large unstructured dataset is called “tagging.” ” Whether you’re using AI or a team of researchers to analyze your data, the tagging process is the same – and it requires human input. Tagging is tagging. Does every comment need to be tagged?