Callminer

MARCH 6, 2020

While technology such as automated scorecards , speech analytics , and other tools enable managers to monitor agent performance objectively, customer service managers must be highly organized and have the ability to provide constructive feedback to motivate their teams to achieve continuous improvement. Pratibha Vuppuluri.

Customer Service 207

Customer Service Start-ups Education Gaming 207

Callminer

MARCH 6, 2020

While technology such as automated scorecards , speech analytics , and other tools enable managers to monitor agent performance objectively, customer service managers must be highly organized and have the ability to provide constructive feedback to motivate their teams to achieve continuous improvement. Pratibha Vuppuluri.

Customer Service 182

Customer Service Start-ups Education Gaming 182

ProProfs

JANUARY 6, 2022

Learning Reports & Analytics. Learning Reports & Analytics. Text to Speech Converter. Corporate eLearning has grown by an impressive 900% in the last 16 years. The global eLearning market is projected to reach $325 billion by 2025. As a matter of fact, adopting eLearning software is inevitable for businesses.

Start-ups 52

Start-ups Compliance Actionable Insights Gaming 52