ClientSuccess

OCTOBER 10, 2018

5) From : Adam Kuznia , Chief Customer Officer | Company : DataCamp | Location : New York City. 6) From : Jesse Brightman , Head of Customer Success | Company : stensul | Location : New York City. Often we get into a rut where we’re afraid to experiment and try new things. Focus on making them successful.

Start-ups 70

Start-ups Customer Relationship Management Business Consulting Engineering 70

SurveySensum

JULY 14, 2020

A New York Times and Wall Street Journal bestselling author, Shep Hyken is the Chief Amazement Officer of Shepard Presentations. He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Comm100

SEPTEMBER 22, 2016

Jill Griffin, an internationally published author and business consultant, has written the bible on customer service loyalty programs with this book. In Uplifting Service, New York Times Bestselling Author, Ron Kaufman, guides readers through a new, more effective set of guiding principles with actionable advice.

Customer Service 70

Customer Service Customer Loyalty E-commerce Customer Satisfaction 70