SurveySensum

SEPTEMBER 13, 2023

5) CustomerGauge Robust NPS System Accurate Revenue Impact Assessment Comprehensive Customer Tracking Free trial available Contact CustomerGauge 4.6 (5) 5) Zendesk Automation and Workflow Tools Customizable Knowledge Base Analytics and Reporting Seamless Integration Free trial available Starts at US$ 55 per agent/month 4.3 (5)

Manufacturing 52

Manufacturing B2B NPS Compliance 52

Lumoa

FEBRUARY 9, 2023

Both groups of technologies can be utilized to make analytics more actionable. Why is NPS ® going up or down? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? What metrics should you follow?

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

SurveySensum

MARCH 26, 2024

SurveySensum goes beyond traditional CXM solutions by providing industry-specific survey templates and customizable questionnaires that allow beginners to create and deploy surveys in just about 10 minutes. You can use it for everything from market research to NPS surveys to understand your audience fully. Capterra Rating: 4.4/5

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights Sentiment Analysis 52

SurveySensum

MARCH 26, 2024

SurveySensum goes beyond traditional CXM solutions by providing industry-specific survey templates and customizable questionnaires that allow beginners to create and deploy surveys in just about 10 minutes. You can use it for everything from market research to NPS surveys to understand your audience fully. Capterra Rating: 4.4/5

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights Sentiment Analysis 52