Nate Brown on why proactive CX is the next competitive battleground
Intercom, Inc.
OCTOBER 22, 2020
This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Once you understand your customers’ priorities, expectations, and pain points, you can design a personal, contextual customer journey that helps them seamlessly achieve their version of success in a delightful way, at every touchpoint.
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