Comm100

MARCH 8, 2017

Shapiro is a customer retention expert, who founded The Center for Client Retention. His book, , presents a proven strategy to create customer loyalty in the age of the empowered customer, and his Twitter feed offers the same. His areas of expertise include customer experience, marketing, social media, and the Cloud.

Customer Service 0

Customer Service Start-ups Sports Social Media 0

SugarCRM

APRIL 30, 2024

Recently, generative AI has revolutionized how businesses manage customer relationships with customers. The new era of CRM, where artificial intelligence plays a determinant role, especially in generative models, offers unprecedented opportunities for delivering personalized customer experiences (CX).

CRM 26

CRM AI Customer Experience Artificial Intelligence 26

Comm100

FEBRUARY 6, 2018

Business Seeks Industry-Specific CRM. Business Seeks All-in-One Customer Service Software. Company Seeks Social Media Software with a Focus in Marketing. Business Seeks Social Media Software with Integrated Social CRM. Business Seeks Powerful Email Marketing Automation Tool.

Social Media 42

Social Media CRM Omnichannel Invoicing 42