Business Management Gaming NPS Social Media 
Fonolo
JANUARY 14, 2020
It’s one of our favorite places to learn about every facet of consumer-first business management. Peter Lavers is a customer experience blogger and CRM expert, and one of the world’s top influencers in customer experience management. . Top Pick: Promoting a digital-first mentality throughout the contact center.
Qualtrics
OCTOBER 1, 2019
Brands that need a turnaround should start with a game plan. The Brand Turnaround Game Plan. The media doesn’t seem quite so interested in you as it used to. Many business managers won’t pick up on the problem until something sets off an alarm, and then suddenly the entire business is thrown into a panic.
Expert insights. Personalized for you.
136 
Let's personalize your content