Lumoa

APRIL 28, 2024

Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback. Security and Compliance Security and compliance are sometimes overlooked but necessary to consider to find the right platform.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

Zendesk

JANUARY 18, 2024

Creating laws that emphasize transparency in AI can ensure compliance with legal requirements. For example, using AI in healthcare can help doctors make accurate diagnoses faster or suggest personalized treatments. Lush Cosmetic retailer Lush is vocal about ethical AI usage in its business operations.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

SurveySensum

JULY 14, 2020

Ingrid Lindberg has over 20 years of experience in creating industry-changing and award-winning customer experience strategies for Finance, Retail, and Healthcare industries. Ingrid Lindberg – Keynote Speaker, CXO, Founder, and CEO of Chief Customer. She is a sought after keynote speaker and coaches the C-Suite leaders and firms.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132