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Intelligent Document Processing: Fueling Efficiency and Growth

Lightico

IDP is a technology that uses artificial intelligence and machine learning to automate the extraction of data from documents. This technology is great for industries that handle a lot of paperwork, like finance, healthcare, and legal services. This minimizes the risk of non-compliance fines and penalties.

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8 Essential Capabilities You Need for Interaction Analytics

Uniphore

AI-powered interaction analytics gives you real-time insights to guide your agents and optimize the conversation as well as post-interaction analytics to inform customer experience decisions and strategies, automate and improve compliance and quality control, and improve agent performance. Intent recognition and analysis.

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7 Best Practices: Integrating Patient Experience Insights into Operations

SurveySensum

In today’s dynamic healthcare landscape, enhancing the patient journey stands as a paramount goal. Recognizing this significance, healthcare institutions are increasingly turning to a powerful solution. Recent statistics underscore the pivotal role patient experience plays in defining the quality of care provided.

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National eSign Day: Celebrating 26 Years of Digital Signatures & a Bright Future Ahead

Lightico

Businesses across industries, including finance, real estate, healthcare, and more, have embraced electronic signatures to streamline their operations. Enhanced Security and Compliance: Modern eSignature solutions offer robust security features, such as two-factor authentication, encryption, and audit trails.

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Together to defeat Covid-19 thanks to Artificial Intelligence. Join the initiative #defeatcovid19

Neosperience

Artificial Intelligence and Machine Learning can offer real help against Covid-19. The goal is to identify technological answers that support healthcare departments and doctors in such a difficult time. . Data collected anonymously in compliance with privacy legislation.

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Applications that Improve the Customer Journey

DMG Consulting

DMG defines IVAs as: specialized technology that utilizes artificial intelligence, machine learning, advanced speech technologies, and free dialogue understanding to simulate live cognitive assistance for voice, text or digital interactions via a digital persona. In essence, IVAs use science to elevate the art of self-service.

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What is AI transparency? A comprehensive guide

Zendesk

Creating laws that emphasize transparency in AI can ensure compliance with legal requirements. For example, using AI in healthcare can help doctors make accurate diagnoses faster or suggest personalized treatments. An interpretable AI system could explain that it uses a decision tree model to decide on a recommendation.

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