Fonolo

MARCH 6, 2019

The Council provides brands with a measurable, up-to-date foundational framework that ensures both employees and operations are up to snuff and aligned with larger business goals. The North American Customer Service Management Association is a must-follow for contact center professionals.

Customer Service 102

Customer Service Contact Center Education Non-Profits 102

SurveySensum

FEBRUARY 9, 2024

Every business operates within the context of the marketplace. Customers can have changing needs and preferences, and global events can influence your industry. It is, therefore, important for businesses to continuously study and understand the market. Gather Real-Time Customer Feedback with SurveySensum.

Non-Profits 52

Non-Profits Finance Government Start-ups 52

ProProfs

DECEMBER 4, 2017

In today’s competition-driven business environment, every company aims to develop a long-lasting relationship with the customers. According to Brandon Hall Group’s 2017 research , learning for non-employees accounts for over half of learning and over 50% of businesses have found enterprise learning efforts to be effective.

Non-Profits 89

Non-Profits Compliance Sales Start-ups 89

Callminer

SEPTEMBER 14, 2020

Business analysts are involved in activities such as relationship building, process evaluation, requirements gathering, process improvement, scope definition, requirements documentation, non-technical and technical design, scope management, project support, charting future direction and road mapping. Natalya Bucuy. helpsquadusa.

Compliance 182

Compliance Unstructured Data Non-Profits Technology 182

SurveySensum

JULY 14, 2020

Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customer retention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132