Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. For sectors such as travel, hospitality, and retail, AI chatbots are leading the way for sales efficiencies. It enables an omnichannel experience to customers. AI Chatbot and its Importance.

AI 52

AI Sales Artificial Intelligence ML 52

Zendesk

MAY 3, 2021

The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. Companies need to be prepared, not just for commerce online, but for omnichannel service on new channels to extend your ecommerce reach. Financial Services & FinTech.

CX 52

CX Manufacturing Entertainment Healthcare 52

SurveySensum

JULY 14, 2020

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. He has over 25 years of experience with expertise in Business Transformation, Customer Experience, and Retail/Hospitality. He specializes in customer service, customer experience, company culture, and hospitality.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132