Case Management, Customer Service Sales, Sales and Social Media

Should Social Media be the Responsibility of Customer Service or Marketing?

DMG Consulting

AUGUST 14, 2017

Should Social Media be the Responsibility of Customer Service or Marketing? . Social media is a way of life for most of us. In many cases, people spend time on social media because they are bored and are searching for the immediate stimulation and gratification they get from interacting on these sites.

Social Media

Social Media Customer Service Contact Center Case Management

Your CRM, your choice

SugarCRM

FEBRUARY 26, 2019

Features to consider: data management, audience profiling, audience journey mapping, interaction management, information / knowledge sharing, unified multi-channel interactions. Sales & service. How are you attracting attention and getting potential customers interested enough to engage with your brand?

CRM

CRM Social Media Sales Government

Tech Customer Success

Should Social Media be the Responsibility of Customer Service or Marketing?

Your CRM, your choice

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