Bill Quiseng

MAY 8, 2017

He examines the evolution of how organizations connect with their customers and how smaller and midsized businesses are finding ways to compete for customers with larger players in their space through the 4 C’s of customer information. Filed under: Customer Experience , Customer Service.

CRM 98

CRM Predictive Analytics Customer Relationship Management Social Media 98

Zendesk

JANUARY 18, 2024

In this comprehensive guide, we’ll break down the importance of customer data privacy, common privacy concerns, best practices, and key privacy standards and regulations, all backed up with facts and figures from the Zendesk Customer Experience Trends Report 2024. More in this guide: Why is customer data privacy important?

CX 52

CX Education Government Compliance 52

ClientSuccess

OCTOBER 10, 2018

The strongest relationships are those built on honest and open communication, a clear understanding or direction of purpose, and being unified in that purpose. Customer Success starts and ends with helping others realize value. Be yourself when trying to develop relationships. If you learn nothing else, learn to listen.

Start-ups 70

Start-ups Customer Relationship Management Business Consulting Engineering 70