Customer Bliss

JULY 26, 2018

Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado. In order to provide IT support the various government branches, the state of Colorado decided to consolidate IT into one division.

Government 44

Government CX Transformation CX B2B 44

CX Journey

AUGUST 29, 2014

Listen to the wisdom your partners possess thanks to day-to-day contact with your end customers. Let it be known that such comments, compliments, complaints and innovation ideas are more than welcome. Leverage customer insights among your partner base to improve the customer experience and resist holding secrets.

VOC 64

VOC Net Promoter Score Data Mining Gaming 64

Taylor Reach Group

MARCH 26, 2018

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. Customer Contact East: a Frost and Sullivan Executive Exchange April 8 – 11, Marco Island, FL.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51

ProProfs

DECEMBER 5, 2022

Companies that embrace diversity are more likely to be innovation leaders. Ensure Customer Delight . By helping you build effective teams and leaders, organizational talent assessments contribute toward customer satisfaction and delight in a major way. . Creating more innovation . For example: . View This Template.

Start-ups 52

Start-ups Sales Customer Relationship Management Business Growth 52