Comm100

OCTOBER 30, 2020

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Thanks to machine learning and reasoning technologies, it can escalate the conversation to the right channels.

Technology 59

Technology Technology AI Artificial Intelligence 59

Comm100

JANUARY 29, 2021

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Thanks to machine learning and reasoning technologies, it can escalate the conversation to the right channels.

Technology 52

Technology Technology AI Artificial Intelligence 52

Callminer

FEBRUARY 21, 2018

Without call center monitoring, quality assurance can suffer, customer satisfaction inevitably wanes, and compliance issues can arise. Nenad is the co-founder & CEO of CroatiaTech , a future technology development company that focuses on software & website development, machine learning, AI, VR, AR and mechatronics.

Contact Center 210

Contact Center CRM Technology Technology 210

ECXO

JULY 26, 2023

AI, automation and machine learning mean solutions are available to meet these expectations – at scale. Ensure that the solution integrates seamlessly with your existing technology stack, including CRM, marketing automation, and data analytics tools. In 2024 we are launching our education program.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98

CommBox

FEBRUARY 2, 2022

Powered by machine learning capabilities, the WhatsApp business chatbot understands human behavior and communicates more naturally, just like speaking with a person. That’s why you need to equip your chatbots with artificial intelligence and machine learning capabilities. Get updates directly to your CRM.

Real Estate 98

Real Estate Artificial Intelligence Omnichannel Finance 98

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. Bob Azman – Consultant, CX Officer, Educator, Keynote Speaker, Board Member. Foundation.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Intercom, Inc.

MARCH 29, 2022

We also shipped products using the latest machine learning technology like conversation topics, and efficiency improvements like macros. Our old onboarding campaign tried to address this problem with a simple set of messages sent to educate customers and give them pointers to get started. Here are a few examples.

Start-ups 118

Start-ups Innovation Sales NPS 118