RG 271 is coming: time to reevaluate complaints management in Australian financial services
Sprinklr
SEPTEMBER 20, 2021
Does it provide auditability for regulatory compliance? Check out what today’s complaints and escalation management systems look like when reimagined from the digital perspective as part of a unified customer experience (Unified-CXM) platform. How will it provide SLA management and reporting across multiple channels?
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