How Helpful Contact Center Software is for the Healthcare Sector in the Time of Covid-19 Pandemic?
Hodusoft
SEPTEMBER 30, 2021
According to Gartner , over 40% of customer service and support leaders experienced increased service contact volumes compared to original 2020 projections due to the pandemic. . Now, communication has become an essential part of healthcare services, especially in large, multi-department healthcare facilities.
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