Zendesk

SEPTEMBER 15, 2021

In addition to phone and email, businesses must now also communicate via messaging apps, forms, surveys, SMS, social media, help centers, forums, bots, video conferencing, and more. Educate your customer service agents to avoid entering non-pertinent sensitive information. Learn more about Nightfall on the Zendesk Marketplace.

CX 97

CX E-commerce Machine Learning Social Media 97

Doing CX Right

JULY 14, 2020

Besides a discount, I can help you: Elevate your personal brand and position you as a CX Leader on your resume, social media, etc. Machine Learning & Artificial Intelligence. Risk Quantification, Vulnerability & Compliance. There’s plenty of room for all of us! Get Promotion Code now. Cybersecurity.

CX 52

CX Artificial Intelligence Machine Learning Social Media 52

Zendesk

JANUARY 18, 2024

Creating laws that emphasize transparency in AI can ensure compliance with legal requirements. With machine learning (ML) , AI should learn from its mistakes and improve over time, while businesses should take suitable corrective actions to prevent similar errors in the future.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

Comm100

OCTOBER 30, 2020

Bold360 lets you serve customers with an AI bot across live chat and social media from one spot. Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe.

Technology 59

Technology Technology AI Artificial Intelligence 59

Comm100

JANUARY 29, 2021

Bold360 lets you serve customers with an AI bot across live chat and social media from one spot. Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe.

Technology 52

Technology Technology AI Artificial Intelligence 52

Callminer

FEBRUARY 21, 2018

Without call center monitoring, quality assurance can suffer, customer satisfaction inevitably wanes, and compliance issues can arise. Nenad is the co-founder & CEO of CroatiaTech , a future technology development company that focuses on software & website development, machine learning, AI, VR, AR and mechatronics.

Contact Center 210

Contact Center CRM Technology Technology 210

ECXO

JULY 26, 2023

AI, automation and machine learning mean solutions are available to meet these expectations – at scale. Data security and compliance should be prioritised to protect sensitive customer information. In 2024 we are launching our education program. In 2024 we are launching our education program.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98