Hodusoft

JANUARY 24, 2024

Banks can use predictive analytics with outbound call center software to find the best times to contact customers and customize messages according to their preferences. The core of personalized interactions is call center software, both inbound and outbound, with advanced analytics and machine learning capabilities.

Technology 52

Technology Technology Predictive Analytics Machine Learning 52

Logicalware

JULY 26, 2023

Artificial Intelligence (AI) is a field of computer science focused on creating intelligent machines that can learn, reason, and perform tasks like humans. It includes techniques such as machine learning, natural language processing, and computer vision. Google Lens is an example of image recognition.

Artificial Intelligence 52

Artificial Intelligence AI Sentiment Analysis Machine Learning 52

Qualtrics

FEBRUARY 26, 2019

On encouraging a test-and-learn culture: First of all, test-and-learn is hard. Let’s take an example for our Supply & Compliance line of business, which helps companies understand both supply chain and compliance risk. That’s the behavioral aspect of analytics. I love that.

Non-Profits 37

Non-Profits Customer Experience B2C B2B 37