Hodusoft
JANUARY 24, 2024
Banks can use predictive analytics with outbound call center software to find the best times to contact customers and customize messages according to their preferences. The core of personalized interactions is call center software, both inbound and outbound, with advanced analytics and machine learning capabilities.
Lumoa
APRIL 28, 2024
Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback. The UI is designed so that anyone without an analytics background can use it making it accessible to users with varying levels of technical expertise.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Lightico
FEBRUARY 11, 2024
This often result in inefficiencies, delays, and increased risk of errors and non-compliance. We’ve seen and learned from our customers that this can be a leading factor to prolonged processing times and heightened susceptibility to human error, often resulting in lost deals or worst, compliance issues and possible fines.
Logicalware
JULY 26, 2023
Artificial Intelligence (AI) is a field of computer science focused on creating intelligent machines that can learn, reason, and perform tasks like humans. It includes techniques such as machine learning, natural language processing, and computer vision. Google Lens is an example of image recognition.
Zendesk
OCTOBER 4, 2023
Using data, AI continuously learns, making it a powerful tool for problem-solving. AI makes intelligent automation possible using these techniques: Machine learning (ML) : A type of AI that utilizes algorithms to learn from the data it acquires.
DMG Consulting
OCTOBER 17, 2019
RPA is proliferating throughout enterprises, helping to improve productivity, reduce costs, mitigate risk, improve operational efficiency, oversee internal processes, and improve regulatory compliance. These automated tools can also help to reduce systems and IT development costs and extend the life of applications throughout the enterprise.
DMG Consulting
AUGUST 9, 2018
The benefits of IVAs transcend verticals: they can serve as personal shoppers, ensure compliance with healthcare protocols, book reservations or schedule appointments, assist with financial transactions, and much more.
Expert insights. Personalized for you.
52 
Let's personalize your content