Compliance ML NPS Text Analytics 
SurveySensum
MAY 19, 2023
This is where Net Promoter Score (NPS) comes into play. Using NPS in banks, it can get to the heart of why customers would or wouldn’t recommend them to others. What is NPS in banking and other financial institutions When should you launch your NPS surveys in banks? How to use NPS in banking and financial services?
SurveySensum
JULY 2, 2023
Renowned for NPS, CES, and CSAT surveys , it offers a comprehensive CX program that covers every stage. Key Features Its text analytics features automatically tag and segment customers based on their feedback. In addition, its dashboard is easy to navigate and visualizes all your CSAT, CES, and NPS data.
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