Compliance ML Omnichannel Text Analytics 
Lumoa
JANUARY 8, 2024
And, if you’re nodding along, I’m also betting you’re savvy enough to know that the future of business success is tightly intertwined with embracing Machine Learning (ML) and Artificial Intelligence (AI). That’s where text analysis, or text mining, comes into play.
SurveySensum
JULY 2, 2023
Key Features Its text analytics features automatically tag and segment customers based on their feedback. However, SurveySensum offers 24×7 omnichannel customer support to offer exceptional customer services and it’s also cost-effective making it accessible for businesses of all sizes. The surveys are customizable.
SurveySensum
MAY 19, 2023
Use an omnichannel approach to reach your customers where they prefer to engage. Use text analytics to understand common themes in customer comments. AI-Powered Analytics : Utilizes AI and ML algorithms to analyze open-text feedback and identify key themes, sentiments, and trends.
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