Callminer

FEBRUARY 21, 2018

Lauren Stafford is a Digital Publishing Specialist at Discover CRM. Call centers can forget about the importance of implementing a system that integrates well with their current CRM solution. He has more than 25 years of experience in leading and growing multi-site contact centers in different industries.

Contact Center 210

Contact Center CRM Technology Technology 210

Callminer

MARCH 6, 2020

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. One thing we asked all recruits was to talk us through how they would deal with…”.

Customer Service 207

Customer Service Start-ups Education Gaming 207

Callminer

MARCH 6, 2020

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. One thing we asked all recruits was to talk us through how they would deal with…”.

Customer Service 182

Customer Service Start-ups Education Gaming 182