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Turo’s Chief Operations Officer Discusses the Power of Customer Obsession

Execs In The Know

During Customer Response Summit (CRS) Austin, Julie Weingardt, Chief Operations Officer at Turo, was one of our keynote speakers. Weingardt is responsible for marketplace support, all customer service support, the trust and safety division, the verification of guests and hosts, and touts herself as a customer obsession officer.

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3 CX Leaders Discuss Creating Digital Experiences That Engage and Delight Customers

Execs In The Know

The end-to-end (E2E) customer journey, starting from the first encounter to the purchase, follow-up assistance, and continuous engagement, is now table stakes and plays a crucial role in establishing trust, loyalty, and advocacy. Next stop for Customer Response Summit (CRS) – Nashville, Tennessee. Registration opens soon!

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