Remove Contact Center Remove Legal Remove ML Remove NPS
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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

The rules and the regulations regarding consent of data sharing, regarding the legality of data holding, have torn up so many of the marketing playbooks out there. It joins together phone contact centers and modern messaging. We hope Switch will make long call center phone queues a thing of the past.

Start-ups 118
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2023 in review: Highlights from this year’s best conversations

Intercom

Let’s say a legal document. You can say to someone in your legal team, “Hey, I need a contract. That request will turn into 10 pages of legal stuff. And their legal team will be, “Yes, it does.” It’s also an area where there’s been this huge shift to doing more with contact centers over the past couple of years.

AI 98