Callminer

MARCH 6, 2020

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. From my point of view, the most useful customer service interview question for managers is…”.

Customer Service 207

Customer Service Start-ups Education Gaming 207

Callminer

MARCH 6, 2020

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. From my point of view, the most useful customer service interview question for managers is…”.

Customer Service 182

Customer Service Start-ups Education Gaming 182

Help Scout

JULY 20, 2021

While there are many skills you need to help customers effectively, there’s a more profound outlook that informs the daily actions of customer service all-stars. Organizations that excel in customer orientation see their job as helping customers, not selling or servicing a product.

Start-ups 145

Start-ups Scorecard Sales Outlook 145