SugarCRM

OCTOBER 24, 2023

In today’s business landscape, it’s hard to find an organization that operates without CRM tools, even in its primitive forms. However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception.

CRM 26

CRM AI Invoicing Predictive Analytics 26

Sprinklr

OCTOBER 20, 2021

Monitor and analyze results with visual insights that help you aggregate millions of data points in one place. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data. Learn more about Sprinklr Unified Care. Brands are awash in an ocean of unstructured data.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Lightico

APRIL 4, 2024

Enhanced Efficiency – Freeing Up Time for High-Value Analysis IDP automates the tedious, “Stare & Compare” – manual process of data extraction from documents like income stubs, pay slips, and bank statements compared to submitted applications/CRM data and reporting agency data.

Finance 75

Finance Artificial Intelligence Data Entry Compliance 75

Zendesk

DECEMBER 7, 2021

Artificial intelligence (AI) customer experience uses technology—such as machine learning, chatbots, and conversational UX—to make every touchpoint as efficient and hassle-free as possible. Your team can immediately get to work on updating your current help center article about the integration so new users can learn how to set it up.

AI 97

AI Customer Experience Artificial Intelligence Machine Learning 97

SugarCRM

MAY 3, 2021

For most companies using mediocre software, dark data can pose more risk than opportunity. But there’s light at the end of this data black hole: Artificial intelligence (AI) developers learned how to leverage unstructured data to generate predictive capabilities, helping companies utilize the unused data.

Artificial Intelligence 26

Artificial Intelligence Unstructured Data AI Machine Learning 26

Intercom, Inc.

FEBRUARY 13, 2020

Here we are in 2020 with much better data collection than we’ve ever had. There needs to be a new way to organize that behavior data (that’s largely click data), and marry it together with the qualitative data that might be sitting in your CRM or other tools. Alex contends that anyone can do the same.

Unstructured Data 181

Unstructured Data Omnichannel Structured Data Machine Learning 181

SugarCRM

APRIL 26, 2021

But Sugar’s tools go one step further, analyzing and interpreting the data that’s available to you and making predictions about it so you can decide your company’s next course of action. Well, consider that ( according to Dun & Bradstreet ) 91% of CRM data is incomplete and 70% is irrelevant after a year.

Unstructured Data 59

Unstructured Data CRM Finance Artificial Intelligence 59